ActiveSync issue

News · Joined: 09 Jan 2008 Posts: 7

My HP iPaq 6515 PocketPC Phone has developed a nasty habit of freezing
upon removal from the charger or sync cable, when ActiveSync is running.

(Note: not actively updating, just "connected".)

The iPaq is 2 years old, program load has been stable for over a year.
i.e nothing new. Everything works. This "freeze on ActiveSync
disconnect" feature is a recent phenomenon.

Anyone seen this, or have an idea what might be causing the behavior?

If Activesync on the iPaq is "closed" (iPaq taskbar icon tapped; icon
disappears), the freeze does not occur. So this is the workaround.

Archived from group: microsoft>public>pocketpc

Clinton Fitch, MVP-Mobile · Joined: 23 Jan 2008 Posts: 16

Hello,

What version of ActiveSync are you using? Did anything change hardware wise
(ie, cable)?

Regards,

--
Clinton Fitch, MVP-Mobile Devices
Clinton Fitch (Dot) Com! - http://www.clintonfitch.com
HPC:Factor - http://www.hpcfactor.com

"News" wrote in message @speakeasy.net...
> My HP iPaq 6515 PocketPC Phone has developed a nasty habit of freezing
> upon removal from the charger or sync cable, when ActiveSync is running.
>
> (Note: not actively updating, just "connected".)
>
> The iPaq is 2 years old, program load has been stable for over a year. i.e
> nothing new. Everything works. This "freeze on ActiveSync disconnect"
> feature is a recent phenomenon.
>
> Anyone seen this, or have an idea what might be causing the behavior?
>
> If Activesync on the iPaq is "closed" (iPaq taskbar icon tapped; icon
> disappears), the freeze does not occur. So this is the workaround.

News · Joined: 09 Jan 2008 Posts: 7

Clinton Fitch, MVP-Mobile Devices wrote:
> Hello,
>
> What version of ActiveSync are you using? Did anything change hardware
> wise (ie, cable)?
>
> Regards,
>

Was the older AS v 4.x

A ROM rewrite and rebuild of the device cured the problem.

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