ActiveSync 4.5.0 supportcode 1

Root · Joined: 15 Feb 2008 Posts: 2

ActiveSync 4.5.0 randomly refuses to sync one or more appointments. I use
ActiveSync 4.5.0 Build 5096 on WinXP/SP2 with WM 5 on an HP2790b Pocket PC.
The problem started a few days ago. After syncing files, annotations, tasks,
and most of the appointments, ActiveSync issues a message that states that
one or more appointments have not been synced from the mobile device to the
desktop. Supportcode is: "1". Restarting Windows, or the mobile device, did
not solve the problem.
Checking the pst-file with scanpst.exe did not solve it, either.
It seems to me that the problem is increasing, because one of today's
appointments and an old contact are refused, too. Has anybody encountered
this?

Archived from group: microsoft>public>pocketpc>activesync

Chris De Herrera · Joined: 15 Aug 2007 Posts: 2284

Hi,
Try creating a new Calendar folder and move the calendar items there. Sync
then move them back until you find the item causing the problem.

--
Chris De Herrera
http://www.pocketpcfaq.com
http://www.pocketpctalk.com
http://www.tabletpctalk.com
http://www.mobilitytalk.com

"Root" wrote in message @microsoft.com...
> ActiveSync 4.5.0 randomly refuses to sync one or more appointments. I use
> ActiveSync 4.5.0 Build 5096 on WinXP/SP2 with WM 5 on an HP2790b Pocket
> PC.
> The problem started a few days ago. After syncing files, annotations,
> tasks,
> and most of the appointments, ActiveSync issues a message that states that
> one or more appointments have not been synced from the mobile device to
> the
> desktop. Supportcode is: "1". Restarting Windows, or the mobile device,
> did
> not solve the problem.
> Checking the pst-file with scanpst.exe did not solve it, either.
> It seems to me that the problem is increasing, because one of today's
> appointments and an old contact are refused, too. Has anybody encountered
> this?

Root · Joined: 15 Feb 2008 Posts: 2

Meanwhile, I found out that any item containing an annotation will no longer
synchronize from the mobile device to the desktop PC. Desktop PC to mobile
works fine. That means (a) a plain appointment and a plain contact will
synchronize, and (b) as soon as I make an annotaition to any of them on the
mobile device, they will no longer synchronize with the desktop PC.
There seems to be serious trouble with the database in the mobile device.
Please help!

"Root" wrote:

> ActiveSync 4.5.0 randomly refuses to sync one or more appointments. I use
> ActiveSync 4.5.0 Build 5096 on WinXP/SP2 with WM 5 on an HP2790b Pocket PC.
> The problem started a few days ago. After syncing files, annotations, tasks,
> and most of the appointments, ActiveSync issues a message that states that
> one or more appointments have not been synced from the mobile device to the
> desktop. Supportcode is: "1". Restarting Windows, or the mobile device, did
> not solve the problem.
> Checking the pst-file with scanpst.exe did not solve it, either.
> It seems to me that the problem is increasing, because one of today's
> appointments and an old contact are refused, too. Has anybody encountered
> this?

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