Palm Treo 750 will not connect to ActiveSync via Bluetooth

Snapper · Joined: 08 Feb 2008 Posts: 13

I have a laptop which runs Windows XP Pro SP2 and it has a bluetooth
adapter built in.

I can get my wife's Nokia to access it and to transfer photos, etc.
However when I installed ActiveSync on it and configured it to connect to
my Palm Treo 750 neither device can detect or connect to each other.

The Treo is running Windows Mobile 6.

I have followed the instructions to the letter. I'm assuming now that
there may be a fault with the unit. However, it's difficult for me to
fault find as I don't really know what I should be looking for.

I'd be interested to know if anyone else has had this problem.

I can ActiveSync it via the standard USB connection on my desktop
computer, though.

Main reason for wanting to do this is that I'd like to use the Treo to
'sync' the Outlook data on both laptop and PC (calendar and contacts
data).

Archived from group: microsoft>public>pocketpc>activesync

Chris De Herrera · Joined: 15 Aug 2007 Posts: 2284

Hi,
Did you select the Bluetooth Adapter in File - Connection Settings? Did you
partner the Treo 750 with the PC before trying to sync?

In some cases the Bluetooth driver on the PC does not support the profile
that is required to connect the Pocket PC. Another issue is that some
Bluetooth drivers require you to configure a Bluetooth serial port on the PC
before you can sync.

--
Chris De Herrera
http://www.pocketpcfaq.com
http://www.pocketpctalk.com
http://www.tabletpctalk.com
http://www.mobilitytalk.com

"Snapper" wrote in message $0$5128$c3e8da3@news.astraweb.com...
>I have a laptop which runs Windows XP Pro SP2 and it has a bluetooth
> adapter built in.
>
> I can get my wife's Nokia to access it and to transfer photos, etc.
> However when I installed ActiveSync on it and configured it to connect to
> my Palm Treo 750 neither device can detect or connect to each other.
>
> The Treo is running Windows Mobile 6.
>
> I have followed the instructions to the letter. I'm assuming now that
> there may be a fault with the unit. However, it's difficult for me to
> fault find as I don't really know what I should be looking for.
>
> I'd be interested to know if anyone else has had this problem.
>
> I can ActiveSync it via the standard USB connection on my desktop
> computer, though.
>
> Main reason for wanting to do this is that I'd like to use the Treo to
> 'sync' the Outlook data on both laptop and PC (calendar and contacts
> data).
>

Snapper · Joined: 08 Feb 2008 Posts: 13

Chris De Herrera wrote...

> Did you select the Bluetooth Adapter in File - Connection Settings? Did you
> partner the Treo 750 with the PC before trying to sync?

Yep, tried all that. Can't even get them to partner. The PC sometimes sees
the Treo, but the Treo can never see the PC. Well, laptop, actually.

I've given up on it, just as I've given up on the Treo. Waste of 600 bux.

Chris De Herrera · Joined: 15 Aug 2007 Posts: 2284

Hi,
Did you make sure that the exceptions for the software firewall was enabled?

--
Chris De Herrera
http://www.pocketpcfaq.com
http://www.pocketpctalk.com
http://www.tabletpctalk.com
http://www.mobilitytalk.com

"Snapper" wrote in message $0$23432$c3e8da3@news.astraweb.com...
> Chris De Herrera wrote...
>
>> Did you select the Bluetooth Adapter in File - Connection Settings? Did
>> you
>> partner the Treo 750 with the PC before trying to sync?
>
> Yep, tried all that. Can't even get them to partner. The PC sometimes sees
> the Treo, but the Treo can never see the PC. Well, laptop, actually.
>
> I've given up on it, just as I've given up on the Treo. Waste of 600 bux.
>
>

Snapper · Joined: 08 Feb 2008 Posts: 13

Chris De Herrera wrote...

> Did you make sure that the exceptions for the software firewall was enabled?

I don't run a software firewall. I rely on the modem/router with NAT/SPI
firewall to do the work for me.

So, I doubt that it is this.

Anyway, I've never had any real success using Bluetooth on any of our
computers, whether it's the built in adaptor for the laptop or a Belkin
USB adaptor that I've moved from PC to PC. It always seems to be a hit and
miss affair. mainly with the Nokia phones trying to get photos and videos
off the unit.

In the end I bought a MicroSD card adaptor and removed the card from the
phone and transfered them the old fashioned way - using Windows
Explorer...

Anyway I can't get the Treo to pair with a GPS navigator to use the hands
free feature.

Paul G. Tobey [eMVP] · Joined: 15 Aug 2007 Posts: 741

That sounds like the phone itself is bad. You might also check to see if
Palm has a software update to the operating system available for download.
I use Bluetooth on my iMate K-JAM with a GPS, my PC, via Bluetooth dongle,
and with two different hands-free devices and it's no problem. The only
other, maybe-it's-not-really-broken thing I can think of is trying turning
off WiFi on the phone, if you have that on, while you do the Bluetooth
thing.

Paul T.

"Snapper" wrote in message $1$14024$c3e8da3@news.astraweb.com...
> Chris De Herrera wrote...
>
>> Did you make sure that the exceptions for the software firewall was
>> enabled?
>
> I don't run a software firewall. I rely on the modem/router with NAT/SPI
> firewall to do the work for me.
>
> So, I doubt that it is this.
>
> Anyway, I've never had any real success using Bluetooth on any of our
> computers, whether it's the built in adaptor for the laptop or a Belkin
> USB adaptor that I've moved from PC to PC. It always seems to be a hit and
> miss affair. mainly with the Nokia phones trying to get photos and videos
> off the unit.
>
> In the end I bought a MicroSD card adaptor and removed the card from the
> phone and transfered them the old fashioned way - using Windows
> Explorer...
>
> Anyway I can't get the Treo to pair with a GPS navigator to use the hands
> free feature.
>
>

Snapper · Joined: 08 Feb 2008 Posts: 13

"Paul G. Tobey [eMVP]"

com> wrote...

> That sounds like the phone itself is bad. You might also check to see if
> Palm has a software update to the operating system available for download.

Might well be. In any case it's been relegated to the drawer. I bought a
HP iPaq PDA to replace it and I've ressurected a 3G phone that will do
what I need to do for the time being.

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