MS Reader won't Activate on WM 5.0

Terence A. Pfaff · Joined: 15 Aug 2007 Posts: 1

Hi All:

I'm having the same problem that a lot of you have already reported.

"Activation Error: You have an older version of Pocket PC which does not
support Activation."

This is on a Sprint PPC-6700 that I just purchased a week ago.

Please advise as soon as a fix is available.

Thanks,
Terence

Archived from group: microsoft>public>pocketpc>ebooks

Christine · Joined: 15 Aug 2007 Posts: 143

Terence:

Do you have the OEMInfo.xml file in your \windows directory of your device.
If not please contact me offline and I will send you a copy of this file to
get your activation up and running.

Sincerely,
Christine - Micrsoft Reader Team

"Terence A. Pfaff" wrote in message %23aV7EGHA.1396@TK2MSFTNGP11.phx.gbl...
> Hi All:
>
> I'm having the same problem that a lot of you have already reported.
>
> "Activation Error: You have an older version of Pocket PC which does not
> support Activation."
>
> This is on a Sprint PPC-6700 that I just purchased a week ago.
>
> Please advise as soon as a fix is available.
>
> Thanks,
> Terence
>

Louis Ng · Joined: 15 Aug 2007 Posts: 1

Hi,

Appreciate if you can send me a copy of the OEMInfo.xml file too. I cant'
activate the latest Reader as well on my Dopod 818Pro.

My email address is louis_nhs@hotmail.com.

Thank you very much.

"Christine" wrote:

> Terence:
>
> Do you have the OEMInfo.xml file in your \windows directory of your device.
> If not please contact me offline and I will send you a copy of this file to
> get your activation up and running.
>
> Sincerely,
> Christine - Micrsoft Reader Team
>
> "Terence A. Pfaff" wrote in message
> %23aV7EGHA.1396@TK2MSFTNGP11.phx.gbl...
> > Hi All:
> >
> > I'm having the same problem that a lot of you have already reported.
> >
> > "Activation Error: You have an older version of Pocket PC which does not
> > support Activation."
> >
> > This is on a Sprint PPC-6700 that I just purchased a week ago.
> >
> > Please advise as soon as a fix is available.
> >
> > Thanks,
> > Terence
> >
>
>
>

Jim · Joined: 15 Aug 2007 Posts: 1

I also have a new Treo 700w with the same activation problem. Could you send
a copy to me at JamesDFloyd1gmail
Thank you very much!
Jim

"Christine" wrote:

> Terence:
>
> Do you have the OEMInfo.xml file in your \windows directory of your device.
> If not please contact me offline and I will send you a copy of this file to
> get your activation up and running.
>
> Sincerely,
> Christine - Micrsoft Reader Team
>
> "Terence A. Pfaff" wrote in message
> %23aV7EGHA.1396@TK2MSFTNGP11.phx.gbl...
> > Hi All:
> >
> > I'm having the same problem that a lot of you have already reported.
> >
> > "Activation Error: You have an older version of Pocket PC which does not
> > support Activation."
> >
> > This is on a Sprint PPC-6700 that I just purchased a week ago.
> >
> > Please advise as soon as a fix is available.
> >
> > Thanks,
> > Terence
> >
>
>
>

Brian · Joined: 15 Aug 2007 Posts: 15

Hi Christine,

is it at all possible that I could have the OEMInfo.xml file for my MDA II
Compact Pocket PC?

I'm not very tecchie minded so some instructions wouldn't go amiss.

My email is brianmorgan2 yahoo dot co dot uk

It would be really much appreciated.

Kind regards

Brian

"Christine" wrote:

> Terence:
>
> Do you have the OEMInfo.xml file in your \windows directory of your device.
> If not please contact me offline and I will send you a copy of this file to
> get your activation up and running.
>
> Sincerely,
> Christine - Micrsoft Reader Team
>
> "Terence A. Pfaff" wrote in message
> %23aV7EGHA.1396@TK2MSFTNGP11.phx.gbl...
> > Hi All:
> >
> > I'm having the same problem that a lot of you have already reported.
> >
> > "Activation Error: You have an older version of Pocket PC which does not
> > support Activation."
> >
> > This is on a Sprint PPC-6700 that I just purchased a week ago.
> >
> > Please advise as soon as a fix is available.
> >
> > Thanks,
> > Terence
> >
>
>
>

Christine · Joined: 15 Aug 2007 Posts: 143

Brian:

Do you have another email address I can send this to? It isn't making it
through the server for some reason.

Sincerely,
Christine - Microsoft Reader Team

"Brian" wrote in message @microsoft.com...
> Hi Christine,
>
> is it at all possible that I could have the OEMInfo.xml file for my MDA II
> Compact Pocket PC?
>
> I'm not very tecchie minded so some instructions wouldn't go amiss.
>
> My email is brianmorgan2 yahoo dot co dot uk
>
> It would be really much appreciated.
>
> Kind regards
>
> Brian
>
> "Christine" wrote:
>
>> Terence:
>>
>> Do you have the OEMInfo.xml file in your \windows directory of your
>> device.
>> If not please contact me offline and I will send you a copy of this file
>> to
>> get your activation up and running.
>>
>> Sincerely,
>> Christine - Micrsoft Reader Team
>>
>> "Terence A. Pfaff" wrote in message
>> %23aV7EGHA.1396@TK2MSFTNGP11.phx.gbl...
>> > Hi All:
>> >
>> > I'm having the same problem that a lot of you have already reported.
>> >
>> > "Activation Error: You have an older version of Pocket PC which does
>> > not
>> > support Activation."
>> >
>> > This is on a Sprint PPC-6700 that I just purchased a week ago.
>> >
>> > Please advise as soon as a fix is available.
>> >
>> > Thanks,
>> > Terence
>> >
>>
>>
>>

Brian · Joined: 15 Aug 2007 Posts: 15

Hi Christine

sorry for the delay in getting back to you.

My alternative email address is brianmorgan161 at msn dot com.

Thank you very much

Brian
--
John 3 v 16

"Christine" wrote:

> Brian:
>
> Do you have another email address I can send this to? It isn't making it
> through the server for some reason.
>
> Sincerely,
> Christine - Microsoft Reader Team
>
> "Brian" wrote in message
> @microsoft.com...
> > Hi Christine,
> >
> > is it at all possible that I could have the OEMInfo.xml file for my MDA II
> > Compact Pocket PC?
> >
> > I'm not very tecchie minded so some instructions wouldn't go amiss.
> >
> > My email is brianmorgan2 yahoo dot co dot uk
> >
> > It would be really much appreciated.
> >
> > Kind regards
> >
> > Brian
> >
> > "Christine" wrote:
> >
> >> Terence:
> >>
> >> Do you have the OEMInfo.xml file in your \windows directory of your
> >> device.
> >> If not please contact me offline and I will send you a copy of this file
> >> to
> >> get your activation up and running.
> >>
> >> Sincerely,
> >> Christine - Micrsoft Reader Team
> >>
> >> "Terence A. Pfaff" wrote in message
> >> %23aV7EGHA.1396@TK2MSFTNGP11.phx.gbl...
> >> > Hi All:
> >> >
> >> > I'm having the same problem that a lot of you have already reported.
> >> >
> >> > "Activation Error: You have an older version of Pocket PC which does
> >> > not
> >> > support Activation."
> >> >
> >> > This is on a Sprint PPC-6700 that I just purchased a week ago.
> >> >
> >> > Please advise as soon as a fix is available.
> >> >
> >> > Thanks,
> >> > Terence
> >> >
> >>
> >>
> >>
>
>
>

Ian · Joined: 15 Aug 2007 Posts: 23

Christine, could you also send me the file and instructions for a Mitc Mio
A201. My e-mail is ian.lockwood@blueyonder.co.uk

Thanks

"Christine" wrote:

> Terence:
>
> Do you have the OEMInfo.xml file in your \windows directory of your device.
> If not please contact me offline and I will send you a copy of this file to
> get your activation up and running.
>
> Sincerely,
> Christine - Micrsoft Reader Team
>
> "Terence A. Pfaff" wrote in message
> %23aV7EGHA.1396@TK2MSFTNGP11.phx.gbl...
> > Hi All:
> >
> > I'm having the same problem that a lot of you have already reported.
> >
> > "Activation Error: You have an older version of Pocket PC which does not
> > support Activation."
> >
> > This is on a Sprint PPC-6700 that I just purchased a week ago.
> >
> > Please advise as soon as a fix is available.
> >
> > Thanks,
> > Terence
> >
>
>
>

R_Carr · Joined: 15 Aug 2007 Posts: 3

Hi Christine,

I would be very grateful if you could you send me a copy of this file as well.

I've got a HP IPAQ hx2190 ( Win Mobile 5 ) and I've spent lots of time
trying to activate ms reader.
I am a tech and can locate/copy the file to the appropriate location as you
have specified.

One question I do have though: If this does resolve the activation issue,
why have Microsoft not issued a fix, or for that matter the manufacturers?
Perhaps this question is for someone else to answer.

Many, Many thanks!
Regards
Russell

"Christine" wrote:

> Terence:
>
> Do you have the OEMInfo.xml file in your \windows directory of your device.
> If not please contact me offline and I will send you a copy of this file to
> get your activation up and running.
>
> Sincerely,
> Christine - Micrsoft Reader Team
>
> "Terence A. Pfaff" wrote in message
> %23aV7EGHA.1396@TK2MSFTNGP11.phx.gbl...
> > Hi All:
> >
> > I'm having the same problem that a lot of you have already reported.
> >
> > "Activation Error: You have an older version of Pocket PC which does not
> > support Activation."
> >
> > This is on a Sprint PPC-6700 that I just purchased a week ago.
> >
> > Please advise as soon as a fix is available.
> >
> > Thanks,
> > Terence
> >
>
>
>

R_Carr · Joined: 15 Aug 2007 Posts: 3

Sorry, I should have added my E-mail Address " r_carr@btinternet.com ".

Thanks Again!
Regards
Russell

"R_Carr" wrote:

> Hi Christine,
>
> I would be very grateful if you could you send me a copy of this file as well.
>
> I've got a HP IPAQ hx2190 ( Win Mobile 5 ) and I've spent lots of time
> trying to activate ms reader.
> I am a tech and can locate/copy the file to the appropriate location as you
> have specified.
>
> One question I do have though: If this does resolve the activation issue,
> why have Microsoft not issued a fix, or for that matter the manufacturers?
> Perhaps this question is for someone else to answer.
>
> Many, Many thanks!
> Regards
> Russell
>
>
> "Christine" wrote:
>
> > Terence:
> >
> > Do you have the OEMInfo.xml file in your \windows directory of your device.
> > If not please contact me offline and I will send you a copy of this file to
> > get your activation up and running.
> >
> > Sincerely,
> > Christine - Micrsoft Reader Team
> >
> > "Terence A. Pfaff" wrote in message
> > %23aV7EGHA.1396@TK2MSFTNGP11.phx.gbl...
> > > Hi All:
> > >
> > > I'm having the same problem that a lot of you have already reported.
> > >
> > > "Activation Error: You have an older version of Pocket PC which does not
> > > support Activation."
> > >
> > > This is on a Sprint PPC-6700 that I just purchased a week ago.
> > >
> > > Please advise as soon as a fix is available.
> > >
> > > Thanks,
> > > Terence
> > >
> >
> >
> >

Christine · Joined: 15 Aug 2007 Posts: 143

Russell:

I have sent the file to the email you specified.

As to why there is not a fix issued by Microsoft; Microsoft can't issue this
file as it does not belong to them. It is a file that is secured by the
manufacturers - based on their device set and normally built into the device
image. We are working with our device partners to make it easier for our
customers to acquire this file and as soon as a process is in place a post
will be made back to this group.

Thank you,
Christine - Microsoft Reader Team

"R_Carr" wrote in message @microsoft.com...
> Hi Christine,
>
> I would be very grateful if you could you send me a copy of this file as
> well.
>
> I've got a HP IPAQ hx2190 ( Win Mobile 5 ) and I've spent lots of time
> trying to activate ms reader.
> I am a tech and can locate/copy the file to the appropriate location as
> you
> have specified.
>
> One question I do have though: If this does resolve the activation issue,
> why have Microsoft not issued a fix, or for that matter the manufacturers?
> Perhaps this question is for someone else to answer.
>
> Many, Many thanks!
> Regards
> Russell
>
>
> "Christine" wrote:
>
>> Terence:
>>
>> Do you have the OEMInfo.xml file in your \windows directory of your
>> device.
>> If not please contact me offline and I will send you a copy of this file
>> to
>> get your activation up and running.
>>
>> Sincerely,
>> Christine - Micrsoft Reader Team
>>
>> "Terence A. Pfaff" wrote in message
>> %23aV7EGHA.1396@TK2MSFTNGP11.phx.gbl...
>> > Hi All:
>> >
>> > I'm having the same problem that a lot of you have already reported.
>> >
>> > "Activation Error: You have an older version of Pocket PC which does
>> > not
>> > support Activation."
>> >
>> > This is on a Sprint PPC-6700 that I just purchased a week ago.
>> >
>> > Please advise as soon as a fix is available.
>> >
>> > Thanks,
>> > Terence
>> >
>>
>>
>>

R_Carr · Joined: 15 Aug 2007 Posts: 3

I also asked Christine a few questions via E-mail ( below ) that reader may
find useful.
----------------------------------------------------
Subject: RE: Missing File

Thank you very very much Christine.
I can now enjoy the ebooks i've purchased.

Incase I need to find this file in future, is there a public download site
available?
Or would it be possible to have a notice added to the MSReader website as I
only looked in the newsgroups as a very last resort?
I feel sorry for other people having the same problems and end up giving up
as I nearly did.

I also know a few people who have not yet taken the plunge and installed
WM5, when they do, is this file generic for all pocket devices or is it
make/model specific?

Once again, a very big thank you.
Regard
Russell

----------------------------------------------------
Russell:

I am pleased that you were finally able to activate your device!

I appreciate your concern for other users. We are working toward resolving
this situation for future WM image releases as well as working toward making
these file widely available for download.

At present you could likely use this file on any device, however, it is not
recommended as we can't anticipate how the file will be used in the future.
The file is manufacturer specific and can be translated to any device by the
same manufacturer (e.g. if you have an i-mate k-jam and your co-worker has
an i-mate jas-jar you could share the file with them)

Let me know if you have further questions and I will do my best to assist
you.

Sincerly,
Christine - Microsoft Reader Team

Mutant · Joined: 15 Aug 2007 Posts: 1

Christine,
Please help, I am having the same problem with an Orange SPV M5000 (also
known as HTC Universal). Can you please mail me an oeminfo.xml to
sgparry@mainscreen.com
Many thanks,
Stephen Parry

"R_Carr" wrote in message @microsoft.com...
>I also asked Christine a few questions via E-mail ( below ) that reader may
> find useful.
> ----------------------------------------------------
> Subject: RE: Missing File
>
> Thank you very very much Christine.
> I can now enjoy the ebooks i've purchased.
>
> Incase I need to find this file in future, is there a public download site
> available?
> Or would it be possible to have a notice added to the MSReader website as
> I
> only looked in the newsgroups as a very last resort?
> I feel sorry for other people having the same problems and end up giving
> up
> as I nearly did.
>
> I also know a few people who have not yet taken the plunge and installed
> WM5, when they do, is this file generic for all pocket devices or is it
> make/model specific?
>
> Once again, a very big thank you.
> Regard
> Russell
>
> ----------------------------------------------------
> Russell:
>
> I am pleased that you were finally able to activate your device!
>
> I appreciate your concern for other users. We are working toward resolving
> this situation for future WM image releases as well as working toward
> making
> these file widely available for download.
>
> At present you could likely use this file on any device, however, it is
> not
> recommended as we can't anticipate how the file will be used in the
> future.
> The file is manufacturer specific and can be translated to any device by
> the
> same manufacturer (e.g. if you have an i-mate k-jam and your co-worker has
> an i-mate jas-jar you could share the file with them)
>
> Let me know if you have further questions and I will do my best to assist
> you.
>
> Sincerly,
> Christine - Microsoft Reader Team
>

Christine · Joined: 15 Aug 2007 Posts: 143

Stephen:

I replied to your file request offline this morning. Please let me know if
this does not resolve your issue and I will do my best to assist.

Sincerely,
Christine - Microsoft Reader Team

"Mutant" wrote in message $D47.161152@fe3.news.blueyonder.co.uk...
> Christine,
> Please help, I am having the same problem with an Orange SPV M5000 (also
> known as HTC Universal). Can you please mail me an oeminfo.xml to
> sgparry@mainscreen.com
> Many thanks,
> Stephen Parry
>
> "R_Carr" wrote in message
> @microsoft.com...
>>I also asked Christine a few questions via E-mail ( below ) that reader
>>may
>> find useful.
>> ----------------------------------------------------
>> Subject: RE: Missing File
>>
>> Thank you very very much Christine.
>> I can now enjoy the ebooks i've purchased.
>>
>> Incase I need to find this file in future, is there a public download
>> site
>> available?
>> Or would it be possible to have a notice added to the MSReader website as
>> I
>> only looked in the newsgroups as a very last resort?
>> I feel sorry for other people having the same problems and end up giving
>> up
>> as I nearly did.
>>
>> I also know a few people who have not yet taken the plunge and installed
>> WM5, when they do, is this file generic for all pocket devices or is it
>> make/model specific?
>>
>> Once again, a very big thank you.
>> Regard
>> Russell
>>
>> ----------------------------------------------------
>> Russell:
>>
>> I am pleased that you were finally able to activate your device!
>>
>> I appreciate your concern for other users. We are working toward
>> resolving
>> this situation for future WM image releases as well as working toward
>> making
>> these file widely available for download.
>>
>> At present you could likely use this file on any device, however, it is
>> not
>> recommended as we can't anticipate how the file will be used in the
>> future.
>> The file is manufacturer specific and can be translated to any device by
>> the
>> same manufacturer (e.g. if you have an i-mate k-jam and your co-worker
>> has
>> an i-mate jas-jar you could share the file with them)
>>
>> Let me know if you have further questions and I will do my best to assist
>> you.
>>
>> Sincerly,
>> Christine - Microsoft Reader Team
>>
>
>

dclarkParata · Joined: 15 Aug 2007 Posts: 1

Christine, same problem.... I need the OEMInfo.xml.

Thanks

David Clark (dclark@parata.com)

"Christine" wrote:

> Terence:
>
> Do you have the OEMInfo.xml file in your \windows directory of your device.
> If not please contact me offline and I will send you a copy of this file to
> get your activation up and running.
>
> Sincerely,
> Christine - Micrsoft Reader Team
>
> "Terence A. Pfaff" wrote in message
> %23aV7EGHA.1396@TK2MSFTNGP11.phx.gbl...
> > Hi All:
> >
> > I'm having the same problem that a lot of you have already reported.
> >
> > "Activation Error: You have an older version of Pocket PC which does not
> > support Activation."
> >
> > This is on a Sprint PPC-6700 that I just purchased a week ago.
> >
> > Please advise as soon as a fix is available.
> >
> > Thanks,
> > Terence
> >
>
>
>

MS Reader Help Does anyone know the specifics about downloading ebooks from Amazon.com? I have received so much advice, all not helpful. I had msreader on ROM version 2.2.3 and just upgraded to 2.3 RAM. It was scary as it overwrote dll files in the process and I had t

Help with MS Reader My PC is running Windows XP Home edition. My PPC is running Window Mobil 2003SE. I have downloaded the MS Reader for PC and the MS Reader for PPC. I am able to read my books on the desktop. I have installed the latest edition of MS Reader for PPC on my De

MS Reader - no text on PPC I asked about this here and elsewhere a year or so ago but the problem was never resolved. I have an ebook Jim Munroe-13 Short Stories.lit which I can read OK with my PC version of MS Reader, but not on my PPC. Apart from the cover page, everything is bla

MS Reader Freezing Unit Hi, I'm hoping someone can help me with this problem. I am using the latest version of reader on my Toshiba E310 and have been having great dramas with it. Every now and then, the reader is causing the unit to freeze up completely. When this happens, I

Reconfiguring PPC so that new version of Reader launches fro Hi, I finally caved in and installed the new version of Reader on my PPC so I could use all the free eBooks I downloaded. I was able to install it to memory card which at least meant I didn't have to give up precious onboard memory, however the install ro