No album art with WM5 and WMP 11 sync

Sean · Joined: 15 Aug 2007 Posts: 4

I have a HP iPaq hx4700 Pocket PC with WM5 and I recently purchased an 8GB
CF card to use for media. No matter what I try I can't get album art to
come over when syncing with Media Player 11.

Here's what I've tried:
- Deleted all WM related info from device and card (WMPInfo.xml, WMDRM,
Playlists, and music)
- Deleted sync partnership from Media Player 11
- Enabled Media sync in ActiveSync
- Connect iPaq and create new sync partnership in Media Player 11
- Sync a playlist with music containing album art (music ripped from
original CD)
- Still no album art on iPaq

I've tried everything I can think of short of completely re-setting the iPaq
to factory default and starting over.

Any suggestions?

Set up:
- HP iPaq hx4700 with WM5 and all patches / updates
- ActiveSync 4.5.0
- Windows XP SP2

Many thanks.

Archived from group: microsoft>public>pocketpc>multimedia

Edgardo · Joined: 15 Aug 2007 Posts: 1

Hi Sean,
i had the same problem.
Im spanish and i am using the spanish version of WMP mobile, so my
translations might not be perfect.
You need to save your info (artwork, etc) with the album in the Pc. To do
this, go to your library in the Pc (inside WMP), hit the library menu and hit
the Apply changes to multimedia files (this is being translated from
spanish). Then sync your albums. I would also select for every album the
option of search for album information (right click over the album) and make
sure the album data is correct.

Hope it helps

"Sean" wrote:

> I have a HP iPaq hx4700 Pocket PC with WM5 and I recently purchased an 8GB
> CF card to use for media. No matter what I try I can't get album art to
> come over when syncing with Media Player 11.
>
> Here's what I've tried:
> - Deleted all WM related info from device and card (WMPInfo.xml, WMDRM,
> Playlists, and music)
> - Deleted sync partnership from Media Player 11
> - Enabled Media sync in ActiveSync
> - Connect iPaq and create new sync partnership in Media Player 11
> - Sync a playlist with music containing album art (music ripped from
> original CD)
> - Still no album art on iPaq
>
> I've tried everything I can think of short of completely re-setting the iPaq
> to factory default and starting over.
>
> Any suggestions?
>
> Set up:
> - HP iPaq hx4700 with WM5 and all patches / updates
> - ActiveSync 4.5.0
> - Windows XP SP2
>
> Many thanks.
>
>
>

Sean · Joined: 15 Aug 2007 Posts: 4

Thank you very much Edgardo for the suggestion. I will try that later and
see if it helps. I do already have media player set to automatically update
and rename music files, and it generally does that correctly.

Once I try your suggestion I will post an update.

Thanks.

"Edgardo" wrote in message @microsoft.com...
> Hi Sean,
> i had the same problem.
> Im spanish and i am using the spanish version of WMP mobile, so my
> translations might not be perfect.
> You need to save your info (artwork, etc) with the album in the Pc. To do
> this, go to your library in the Pc (inside WMP), hit the library menu and
> hit
> the Apply changes to multimedia files (this is being translated from
> spanish). Then sync your albums. I would also select for every album the
> option of search for album information (right click over the album) and
> make
> sure the album data is correct.
>
> Hope it helps
>
> "Sean" wrote:
>
>> I have a HP iPaq hx4700 Pocket PC with WM5 and I recently purchased an
>> 8GB
>> CF card to use for media. No matter what I try I can't get album art to
>> come over when syncing with Media Player 11.
>>
>> Here's what I've tried:
>> - Deleted all WM related info from device and card (WMPInfo.xml, WMDRM,
>> Playlists, and music)
>> - Deleted sync partnership from Media Player 11
>> - Enabled Media sync in ActiveSync
>> - Connect iPaq and create new sync partnership in Media Player 11
>> - Sync a playlist with music containing album art (music ripped from
>> original CD)
>> - Still no album art on iPaq
>>
>> I've tried everything I can think of short of completely re-setting the
>> iPaq
>> to factory default and starting over.
>>
>> Any suggestions?
>>
>> Set up:
>> - HP iPaq hx4700 with WM5 and all patches / updates
>> - ActiveSync 4.5.0
>> - Windows XP SP2
>>
>> Many thanks.
>>
>>
>>

Sean · Joined: 15 Aug 2007 Posts: 4

I tried using the "Apply Media Information Changes" and then re-synced some
new media files, but still the same problem. Also no change for the
existing media files.

I realized that the last time the album art did work for me was probably
with Media Player 10. I had files synced on another memory card from a
while back and they all had the album art with them. Unfortunately I wasn't
syncing music at the time I upgraded to WMP11 so I can't be sure that's when
it stopped working.

This is very frustrating! Maybe I should just get an iPod. Wink

Thanks,

Sean

"Sean" wrote in message @TK2MSFTNGP03.phx.gbl...
> Thank you very much Edgardo for the suggestion. I will try that later and
> see if it helps. I do already have media player set to automatically
> update and rename music files, and it generally does that correctly.
>
> Once I try your suggestion I will post an update.
>
> Thanks.
>
> "Edgardo" wrote in message
> @microsoft.com...
>> Hi Sean,
>> i had the same problem.
>> Im spanish and i am using the spanish version of WMP mobile, so my
>> translations might not be perfect.
>> You need to save your info (artwork, etc) with the album in the Pc. To do
>> this, go to your library in the Pc (inside WMP), hit the library menu and
>> hit
>> the Apply changes to multimedia files (this is being translated from
>> spanish). Then sync your albums. I would also select for every album the
>> option of search for album information (right click over the album) and
>> make
>> sure the album data is correct.
>>
>> Hope it helps
>>
>> "Sean" wrote:
>>
>>> I have a HP iPaq hx4700 Pocket PC with WM5 and I recently purchased an
>>> 8GB
>>> CF card to use for media. No matter what I try I can't get album art to
>>> come over when syncing with Media Player 11.
>>>
>>> Here's what I've tried:
>>> - Deleted all WM related info from device and card (WMPInfo.xml, WMDRM,
>>> Playlists, and music)
>>> - Deleted sync partnership from Media Player 11
>>> - Enabled Media sync in ActiveSync
>>> - Connect iPaq and create new sync partnership in Media Player 11
>>> - Sync a playlist with music containing album art (music ripped from
>>> original CD)
>>> - Still no album art on iPaq
>>>
>>> I've tried everything I can think of short of completely re-setting the
>>> iPaq
>>> to factory default and starting over.
>>>
>>> Any suggestions?
>>>
>>> Set up:
>>> - HP iPaq hx4700 with WM5 and all patches / updates
>>> - ActiveSync 4.5.0
>>> - Windows XP SP2
>>>
>>> Many thanks.
>>>
>>>
>>>
>

Caesar · Joined: 20 Oct 2007 Posts: 3

Did you ever come up with a solution? I synced my T-Mobile MDA a few months
ago with WMP11 and my device read the album art perfectly. Today I erased
the old songs and replaced them with new ones and no album art.

It's driving me nuts...

"Sean" wrote:

> I tried using the "Apply Media Information Changes" and then re-synced some
> new media files, but still the same problem. Also no change for the
> existing media files.
>
> I realized that the last time the album art did work for me was probably
> with Media Player 10. I had files synced on another memory card from a
> while back and they all had the album art with them. Unfortunately I wasn't
> syncing music at the time I upgraded to WMP11 so I can't be sure that's when
> it stopped working.
>
> This is very frustrating! Maybe I should just get an iPod. Wink

>
> Thanks,
>
> Sean
>
>
> "Sean" wrote in message
> @TK2MSFTNGP03.phx.gbl...
> > Thank you very much Edgardo for the suggestion. I will try that later and
> > see if it helps. I do already have media player set to automatically
> > update and rename music files, and it generally does that correctly.
> >
> > Once I try your suggestion I will post an update.
> >
> > Thanks.
> >
> > "Edgardo" wrote in message
> > @microsoft.com...
> >> Hi Sean,
> >> i had the same problem.
> >> Im spanish and i am using the spanish version of WMP mobile, so my
> >> translations might not be perfect.
> >> You need to save your info (artwork, etc) with the album in the Pc. To do
> >> this, go to your library in the Pc (inside WMP), hit the library menu and
> >> hit
> >> the Apply changes to multimedia files (this is being translated from
> >> spanish). Then sync your albums. I would also select for every album the
> >> option of search for album information (right click over the album) and
> >> make
> >> sure the album data is correct.
> >>
> >> Hope it helps
> >>
> >> "Sean" wrote:
> >>
> >>> I have a HP iPaq hx4700 Pocket PC with WM5 and I recently purchased an
> >>> 8GB
> >>> CF card to use for media. No matter what I try I can't get album art to
> >>> come over when syncing with Media Player 11.
> >>>
> >>> Here's what I've tried:
> >>> - Deleted all WM related info from device and card (WMPInfo.xml, WMDRM,
> >>> Playlists, and music)
> >>> - Deleted sync partnership from Media Player 11
> >>> - Enabled Media sync in ActiveSync
> >>> - Connect iPaq and create new sync partnership in Media Player 11
> >>> - Sync a playlist with music containing album art (music ripped from
> >>> original CD)
> >>> - Still no album art on iPaq
> >>>
> >>> I've tried everything I can think of short of completely re-setting the
> >>> iPaq
> >>> to factory default and starting over.
> >>>
> >>> Any suggestions?
> >>>
> >>> Set up:
> >>> - HP iPaq hx4700 with WM5 and all patches / updates
> >>> - ActiveSync 4.5.0
> >>> - Windows XP SP2
> >>>
> >>> Many thanks.
> >>>
> >>>
> >>>
> >
>
>
>

Caesar · Joined: 20 Oct 2007 Posts: 3

Crazy crazy crazy. It was working a few weeks ago. I could view album art
on every song on my T-Mobile MDA just fine. I need to get my brain checked

"Andrew DeFaria" wrote:

> Caesar wrote:
> > Did you ever come up with a solution? I synced my T-Mobile MDA a few
> > months ago with WMP11 and my device read the album art perfectly.
> > Today I erased the old songs and replaced them with new ones and no
> > album art.
> >
> > It's driving me nuts...
> The solution is.... copy the album art by hand! WMP doesn't do it (even
> though it says it's supposed to). It also doesn't copy things like play
> count. Don't like that answer? Go after Microsoft.
> --
> Andrew DeFaria
> I've always wanted to be somebody, but I should have been more specific

Caesar · Joined: 20 Oct 2007 Posts: 3

I flashed my MDA with a new version of WM6 and the problem is fixed...

"Andrew DeFaria" wrote:

> Caesar wrote:
> > Crazy crazy crazy. It was working a few weeks ago. I could view album art
> > on every song on my T-Mobile MDA just fine. I need to get my brain checked
> No it never worked. It hasn't been implemented as far as I can tell..
> >
> > "Andrew DeFaria" wrote:
> >
> >> Caesar wrote:
> >>> Did you ever come up with a solution? I synced my T-Mobile MDA a few
> >>> months ago with WMP11 and my device read the album art perfectly.
> >>> Today I erased the old songs and replaced them with new ones and no
> >>> album art.
> >>>
> >>> It's driving me nuts...
> >> The solution is.... copy the album art by hand! WMP doesn't do it (even
> >> though it says it's supposed to). It also doesn't copy things like play
> >> count. Don't like that answer? Go after Microsoft.
> >> --
> >> Andrew DeFaria
> >> I've always wanted to be somebody, but I should have been more specific
>
>
> --
> Andrew DeFaria
> Diplomacy is the art of saying "Nice doggie!" - Until you can find a rock

Captain_Eric · Joined: 03 Dec 2007 Posts: 2

Do tell! What did you flash and from what source?

I also have a problem with "play count" not incrementing and "date last
played" not updating when I sync from my device player to my PC. Is that
fixed too?

"Caesar" wrote:

> I flashed my MDA with a new version of WM6 and the problem is fixed...
>
> "Andrew DeFaria" wrote:
>
> > Caesar wrote:
> > > Crazy crazy crazy. It was working a few weeks ago. I could view album art
> > > on every song on my T-Mobile MDA just fine. I need to get my brain checked
> > No it never worked. It hasn't been implemented as far as I can tell..
> > >
> > > "Andrew DeFaria" wrote:
> > >
> > >> Caesar wrote:
> > >>> Did you ever come up with a solution? I synced my T-Mobile MDA a few
> > >>> months ago with WMP11 and my device read the album art perfectly.
> > >>> Today I erased the old songs and replaced them with new ones and no
> > >>> album art.
> > >>>
> > >>> It's driving me nuts...
> > >> The solution is.... copy the album art by hand! WMP doesn't do it (even
> > >> though it says it's supposed to). It also doesn't copy things like play
> > >> count. Don't like that answer? Go after Microsoft.
> > >> --
> > >> Andrew DeFaria
> > >> I've always wanted to be somebody, but I should have been more specific
> >
> >
> > --
> > Andrew DeFaria
> > Diplomacy is the art of saying "Nice doggie!" - Until you can find a rock

Captain_Eric · Joined: 03 Dec 2007 Posts: 2

Do tell! Where did you get the "new version" of WM6? xda-dev? What version?

I also have a problem with "play count" not incrementing and "date last
played" not updating when I sync from my device back to the PC. Does you new
flash fix that too?

"Caesar" wrote:

> I flashed my MDA with a new version of WM6 and the problem is fixed...
>
> "Andrew DeFaria" wrote:
>
> > Caesar wrote:
> > > Crazy crazy crazy. It was working a few weeks ago. I could view album art
> > > on every song on my T-Mobile MDA just fine. I need to get my brain checked
> > No it never worked. It hasn't been implemented as far as I can tell..
> > >
> > > "Andrew DeFaria" wrote:
> > >
> > >> Caesar wrote:
> > >>> Did you ever come up with a solution? I synced my T-Mobile MDA a few
> > >>> months ago with WMP11 and my device read the album art perfectly.
> > >>> Today I erased the old songs and replaced them with new ones and no
> > >>> album art.
> > >>>
> > >>> It's driving me nuts...
> > >> The solution is.... copy the album art by hand! WMP doesn't do it (even
> > >> though it says it's supposed to). It also doesn't copy things like play
> > >> count. Don't like that answer? Go after Microsoft.
> > >> --
> > >> Andrew DeFaria
> > >> I've always wanted to be somebody, but I should have been more specific
> >
> >
> > --
> > Andrew DeFaria
> > Diplomacy is the art of saying "Nice doggie!" - Until you can find a rock

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